Professional, on-brand replies drafted by AI, approved by you. Google Reviews, Email, Facebook DMs, Instagram DMs, and Twitter/X DMs — all 5 channels live, with multi-location support, auto-respond, and real-time analytics.
14-day free trial · No credit card required · Cancel anytime
Google Reviews · Email · Facebook DMs · Instagram DMs · Twitter/X DMs — all 5 live now.
All channels live
"Food was amazing but we waited 40 minutes for a table on a Saturday night. Would have been nice to know about the wait beforehand."
"Jessica, thanks so much for the kind words about the food — that means a lot to our kitchen team. You're right that Saturday waits have been longer than we'd like. We just added a waitlist feature to our website so you can check wait times before heading over. Hope to see you again soon!"
Why Murmur
| Murmur | Birdeye | Podium | Broadly | |
|---|---|---|---|---|
| Monthly price | $99/mo | $299/mo | $399/mo | $8–12/mo No AI |
| AI review responses | ✓ Included | ✓ Add-on | ✓ Add-on | ✗ No AI |
| Contracts | None — cancel anytime | Annual contract | Annual contract | Monthly available |
| Email inbox responses | ✓ Included | ✗ Not included | ✗ Not included | ✗ Not included |
| Setup time | 5 minutes | Onboarding call | Onboarding call | Onboarding call |
| 14-day free trial | ✓ No card required | ✗ Demo only | ✗ Demo only | Trial available |
Competitor pricing based on publicly available data as of 2026. Features may vary by plan.
How it works
01
Connect all 5 channels: Google Business Profile, Gmail, Facebook, Instagram, and Twitter/X DMs. Guided wizard walks you through each connection in under 5 minutes.
02
For every new review, Murmur writes a thoughtful, on-brand reply. It learns your tone, your policies, and what matters to your business.
03
Review and tweak AI drafts before they go out, or enable auto-send to let Murmur handle everything hands-free. You're always in control.
What's included
One dashboard for all your locations. Manage reviews, emails, and DMs for every branch — all from a single account. Each location gets its own auto-respond settings.
Track response times, sentiment, and ROI across all channels. See daily volume, response rates, and sentiment trends — all in one view.
Set it and forget it. Murmur automatically responds to 4-5 star reviews (or all DMs) based on your threshold. Negative keywords trigger manual review. Zero effort, full coverage.
Murmur learns your tone, your business, and your way of talking to customers. Responses sound like you — not a template. Choose from friendly, professional, casual, or enthusiastic.
Connect all 5 channels in under 5 minutes. Step-by-step wizard walks you through Google Business Profile, Gmail, Facebook, Instagram, and Twitter/X DMs — no technical knowledge required.
Start every day informed. Murmur sends a daily digest of new reviews, DMs, and auto-sent replies — so you know exactly what happened overnight without logging in.
Month-to-month only. No annual contracts. No setup fees. Start a 14-day free trial with no credit card required. Cancel anytime, take your data with you.
Built for Portland
"We used to ignore reviews because we didn't have time. Now every customer gets a response within hours. Our rating went up from 4.1 to 4.6."
"I was paying $300/mo for a tool I barely used. Murmur does the one thing I actually need — respond to reviews — for a sixth of the price."
"Setup took 3 minutes. The AI responses sound exactly like me. Customers have no idea it's not me typing. That's the whole point."
Simple pricing
14-day free trial · No credit card required · Cancel anytime
Every unanswered review is a lost customer. Murmur covers all 5 channels — for $99/mo, that's less than 1/3 the price of Birdeye or Podium.
14-day free trial · No credit card required · Cancel anytime